Sales Manager

Overview

Join to apply for the Sales Manager role at Soho House & Co
.

• Book, manage, and execute quality events, including client and partner liaison, outreach, partnering with the Event Manager, Marketing Manager, and Area General Manager.
• Sell Palm Springs locations: booking events, creating contracts, sending proposals, and outreach for repeat and new business.
• Perform sales site visits with clients, including pre‑event walk‑throughs.
• Update internal and external meetings in the client booking system and communicate when events are booked with appropriate notice to Operations, Events, and other internal stakeholders.
• Help organize events clipboards with Daily Events List, function sheets, payment details, and special requirements so they are ready for the events team and Chef.
• Organize, store and update event contracts, receipts, and day‑of client needs.
• Email receipts to clients after events and address any questions and/or concerns in a timely manner.
• Ensure client confidentiality is always maintained.
• Establish relationships with local DMCs, wedding and event planners, and local visitor and tourist bureaus.
• Manage schedule to be at the appropriate property as per schedule.
• Strong organizational skills and ability to multitask, managing different properties at once with different selling needs.
• Communicate effectively with all external partners, vendors, clients, guests, colleagues and other stakeholders.
• Self‑motivated, naturally driven, and able to drive results with minimal supervision.
• Adaptable to seasonal fluctuations in demand; willing to work extended hours during peak periods and respond quickly to client needs.
• Work under pressure and maintain professionalism during peak operational periods.
• Flexibility to work events and check in with the client on the day of event.
• All other duties as assigned.

• Hospitality Sales Management – ideally at least three years’ experience, or equivalent experience.
• Proficient in Tripleseat software.
• Working knowledge of Outlook, Excel, Word, InDesign, Adobe software.
• Flexibility to work days, evenings, holidays, and weekends.
• Ability to multitask and work in a fast‑paced environment.
• Ability to understand and follow written and verbal instructions.
• Strong communication, problem‑solving, and listening skills.
• Knowledge of hospitality trends and seasonal pricing strategies.
• Strong negotiation and upselling skills.
• Ability to sell for a public restaurant, boutique/historic inn, and event space simultaneously.

• Revenue targets for event bookings.
• Guest satisfaction based on Trip Advisor, Wedding Wire/The Knot.
• Conversion of tentative to confirmed bookings.
• Timeliness and accuracy of contract execution.
• Responsiveness to leads.

• Responsible for achieving revenue goals based on annual budget set forth by Soho House.

• Ability to seize, grasp, turn, and hold objects with hands.
• Require periodic fast‑paced movements to move between parts of the property.
• Ability to move, pull, push, carry or lift at least 30 pounds.
• Occasional kneeling, bending, crouching and climbing required.
• Perform physical activities such as lifting, cleaning, stooping.
• Stand, walk, lift, and bend for long periods of time.

• Health Care + 401K:
  Full‑time employees eligible for full benefits; medical, dental & vision as well as retirement fund with a 2% match.
• Paid Time Off:
  Full‑time employees receive sick days + vacation days.
• Career Development:
  Opportunity to progress domestically or internationally, managerially or technically.
• Soho Impact:
  Empowering the Soho House Community to make positive change – mentoring, apprenticeship, local outreach and sustainability.
• Learning & Development:
  Extensive range of internally and externally run courses.
• Cookhouse & House Tonic:
  Celebrating passion for food and drink; monthly calendars and events available to all.
• Team Events:
  From fitness sessions to cinema screenings and art classes – monthly fun events.
• Team Meal:
  When on duty in our houses & restaurants, provided with a substantial free meal.

Pay Range: $67,000—$67,000 USD.

Entry level.

Full‑time.

Sales and Business Development.

Hospitality.