Certified Medical Assistant; CMA - Ortho

Overview

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. We offer a comprehensive benefits package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, health care & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note
:
Eligibility for benefits may vary by location and is determined by employment status.

Shift: Days

Job Type: Full Time

Hours:

Mon-Fri 8am-5pm

The Certified Medical Assistant (CMA/RMA) contributes to the efficiency of clinic operations and assists in facilitating the effectiveness of the physician(s) workflow. The CMA/RMA assists with patient care, patient intake at office visits, documentation, and administration of medications and/or vaccines as well as clerical, environmental, and organizational tasks. It ensures the cleanliness and safety of clinical areas, maintains stock of necessary supplies and equipment, and prepares the patient for examination when needed.

The CMA/RMA provides clinical assistance in addition to supporting the front office staff. Prepare and complete referral orders and schedule patients for diagnostic tests. Strives to deliver the most remarkable patient experience in every dimension, every time, and understands how they contribute to DRMC’s vision of being “the hospital you trust to care for those you love.”

Department Specific Duties:

• Demonstrate knowledge and skills to provide excellent care to each patient, as pertinent to the scope of the specialty of the office setting.
• Continuously uphold DRMC’s Service Standards and ICON’s Policies and Procedures, responsibilities, and applicable state, federal, and local laws.
• Pre-visit planning with the provider/care team and advance chart preparations as necessary.
• Follow patient rooming/intake workflow as specified by the practice, check and document vital signs, and assist the provider with medical exams as needed.
• Evaluate patients during intake for any immediate medical needs and report to the provider.
• Perform accurate charting within the electronic medical record, including past and present medical history, medications, allergies, and CMS Meaningful Use documentation requirements; enter information in real time.
• Utilize AIDET (Acknowledge, Introduce, Duration, Explain, Thank) in all patient interactions.
• Administer medications (including injections) and perform procedures per scope of licensure and provider order.
• Prepare exam rooms in advance and between patients, sanitizing and stocking with equipment, instruments, and supplies.
• Monitor and restock back office supplies; assist with inventory and report shortages.
• Assist with completing forms (e.g., insurance, workers’ compensation, disability).
• Maintain all chart materials in the electronic medical record (e.g., X-rays, operative reports, pathology reports).
• Support front office workflow as needed; schedule follow-up appointments, surgeries, and procedures as they pertain to patient flow.
• Cover physician/workload for absentee staff; maintain cleanliness and sterilization of instruments and treatment areas as directed.
• Follow policies for collection and labeling of specimens; maintain up-to-date knowledge of medications and sterile techniques.
• Maintain current licenses/certificates (e.g., CMA/RMA) and BLS/CPR certification.
• Assis…