Dual Rate Dealer Floor Supervisor

Dual Rate Dealer Floor Supervisor (32997)

Join to apply for the Dual Rate Dealer Floor Supervisor (32997) role at Agua Caliente Casinos.

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Responsible for the day to day operations of the Table Games/Deals cards, sells chips, pays customers, collects bets, and verifies fills/credits.

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
• Approves and oversees count table inventory at the beginning and end of shifts.
• Facilitates replenishment of chips.
• Supervises issuance of cards.
• Instructs personnel on table assignment.
• Handles minor guest complaints.
• Maintains integrity of Table Games.
• Assists Shift Manager with gaming operations.
• Can perform duties assigned by Shift Manager.

• Must adhere to all aspects of the AML program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Perform all duties and responsibilities of a Poker and 21 Dealer.

• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems. GAMING EXPERIENCE REQUIRED.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One or more years’ experience and/or training; or equivalent combination of education and experience.
• Must pass Dealer audition and proficiency test. Must be able to communicate in English.
• Must possess the ability to differentiate Cheque color and appropriate values of each.

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Must be able to work in a smoke-filled environment. Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate but will elevate when located in the casino environment.

Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and have sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Mid‑Senior level

Full‑time

Sales and Business Development

Gambling Facilities and Casinos

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