Operations Manager- In Home Senior Care

Operations Manager – In-Home Senior Care (Founding Role)

Location: Palm Desert / Coachella Valley
Job Type: Full-Time
Company: Senior Helpers Coachella

Senior Helpers, a nationally recognized leader in in-home senior care, is opening a new office in the Coachella Valley and is seeking an Operations Manager to help launch and grow this location from the ground up.

This is a foundational leadership role with a clear growth path into a Director-level position. The ideal candidate is highly organized, proactive, and excited to take ownership in building systems, supporting caregivers, and delivering excellent service to clients.

• Oversee daily office operations, scheduling, and service coordination
• Implement and maintain operational systems to support growth and compliance
• Ensure high standards of service delivery and client satisfaction

• Recruit, onboard, train, and retain caregivers
• Support caregiver performance, engagement, and retention
• Partner with HR and recruiting functions to meet staffing needs

• Assist with client intake, onboarding, and care coordination
• Support community outreach and referral relationships

• Collaborate with ownership on business growth initiatives
• Track KPI's and operational performance
• Receive direct mentorship from a Director of Operations with proven success in scaling home care operations

• 3–5+ years of experience in operations, office management, healthcare, or service-based businesses
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and leadership skills
• Comfortable working independently and taking initiative
• Home care or healthcare experience preferred (not required)
• Knowledge of California home care regulations is a plus

• Base Salary: $85,000 annually
• Performance Bonuses:
  Up to $15,000 per year (quarterly)
• Total Compensation Potential:
  Up to $100,000 annually

• 401(k)
• Health and dental insurance
• Paid time off
• Cell phone or reimbursement
• Mileage reimbursement or company vehicle access
• Professional development opportunities
• Advancement opportunity into Director-level leadership

• Be part of a nationally recognized brand
• Help build and shape a new office from the start
• Clear path for career growth and leadership development
• Meaningful work supporting seniors and caregivers

Senior Helpers is an Equal Opportunity Employer.