Club Server

Overview

About the location:
Sophisticated style and energy in a celebrated country club environment. Discover a modern reflection of the classic club lifestyle. With a prime oceanfront address, Hammock Dunes Club brings unrivalled style and service to this next-one of a kind coastal club.

About the role

The Server serves guest by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods, communicates orders using point-of-sales system, coordinates food timings, checks completed orders, and appropriately responds to guest concerns and requests. Upsell, process payment properly, complete side work, maintain assigned section with urgency.

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods.
• Confirm guest orders including any special needs or requests using the hotel's point-of-sales system; check completed orders with guest's original order.
• Coordinate food timings. Transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close members checks; properly settle voided checks or complimentary items.

• At least 2 years of high-volume serving experience, preferably in a hotel, resort, or club environment.
• Excellent personal presentation and interpersonal skills.
• Extensive knowledge of wine, beer, and spirits. Ability to upsell.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of North Star POS preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Ability to lift, carry, and move up to 30 lbs.

• Employee parking and toll reimbursement
• Daytona State College tuition assistance
• Option to contribute to 401 K program
• Employee Golf Privileges
• Complimentary Employee Meals
• Holiday Pay & Jury Duty Pay
• Health & Dental Insurance
• Friendly culture
• Uniforms provided

• Full time
• This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays

US work authorization is required.

Hammock Dunes Club is a non-tipping club. Employees make a base hourly wage of $15/hr and a 4% commission on sales.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.