Bilingual Customer Service Representative

Join Florida One Insurance as a full‑time Bilingual Customer Service Representative, where you’ll engage directly with customers, solving insurance‑related problems and ensuring a positive experience.

Competitive salary range: $42,600 to $92,000 annually. Benefits include Medical, Dental, Vision, Life Insurance, and Paid Time Off.

• Check emails and voicemails each day.
• Assist clients with inquiries about policies, processing changes, and managing claims in both English and Spanish.
• Field calls and welcome walk‑in customers.
• Collaborate with agents to provide exceptional customer service.
• Ensure clients feel informed, supported, and valued.

• Strong communication abilities in English and Spanish.
• Empathy and compassion for clients in stressful situations.
• Problem‑solving skills to resolve issues creatively.
• Strong interpersonal skills to build rapport with clients and collaborate with team.
• Customer‑centric mindset focused on client satisfaction.
• Flexibility and adaptability in a fast‑paced environment.

• Medical, Dental, Vision, Life Insurance.
• Competitive Salary.
• Paid Time Off.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Motor Vehicle Manufacturing

If this role aligns with your requirements, submit your application. Good luck!