Service Administrator - Power Systems

Overview

Manages all administrative functions for the Service Manager. Responsible for providing administrative support to multiple assigned leadership, partnering with leadership in daily business activities and project coordination, while handling sensitive and confidential information in a professional proactive manner.

• Accurate and timely completion of routine daily, weekly, monthly tasks (payroll/time management, reports, internal control reporting, meeting scheduling/organizing/setup, etc.).
• Prepare correspondence, bills, statements, receipts, checks, purchase orders or other documents; ensure information is accurate, copied and saved for reference daily.
• Ensure that cash sale work orders are prepared correctly and delivered to the Service Manager or Shop Foreman for collection; process the payment and deposit and send to the Credit Department with a transmittal and deposit slip.
• Time sheets are processed daily and entered into the system; payroll sheets for the proceeding week are totaled, authorized, and sent to the Payroll Department each Monday.
• Assist with meeting preparation (documents, presentations, catering, etc.) for the leadership team.
• Maintain petty cash; ensure money is accounted for and kept secure; complete petty cash reports as necessary; obtain Service Manager sign-off and submit to Accounting.
• Assist employees and Human Resources in the administration of various insurance and benefit programs.
• Screen and route incoming calls and manage correspondence; ensure professional handling of all calls.
• Performs other duties as assigned.

• Safety: Fully supports, encourages and follows safe work behavior; safety is paramount in the workplace.
• Job Specific
  
  Skills:
  
  Demonstrates depth and mastery of knowledge and skills identified in the LMS and other sources; applies knowledge to resolve job-related challenges.
• Communication: Uses active listening; conveys information clearly; ensures others kept informed; avoids surprises.
• Interpersonal Skill: Builds positive relationships; handles challenging situations discreetly; knows when to escalate issues.
• Planning and Organizing: Creates realistic schedules; evaluates progress; prioritizes actions; adjusts plans based on input.
• Takes Initiative: Resolves issues proactively; makes timely decisions; facilitates change when needed.
• Customer Oriented: Demonstrates concern for customers and responds to concerns promptly and cheerfully.
• Confidence and Drive: Pursues tasks with a can-do attitude; focuses on achievement and project completion.
• Adaptability: Adapts to changing needs and finds alternative paths to goals.
• Personal Development: Proactively seeks growth opportunities and updates skills as needed.

• Formal
  
  Education:
  
  High School diploma or GED.
• Experience: 1-2 years.
• Required/Credentials: Ability to comprehend written material and communicate effectively with employees and customers; proficiency with Microsoft Office; ability to retrieve, analyze and process data; data entry 35 WPM+.
• Updating of Knowledge: Job requirements change requiring retraining every 1-2 years.

• Problem Solving: Requires problem-solving ability with guidance not always available.
• Creativity: Some creativity to generate solutions within established boundaries.
• Autonomy: Regularly monitored; some discretion within established parameters.

• Stress Load: Occasional stress (less than 20% of the time).
• Workload Fluctuation: Occasional changes in priorities or workload.
• Work Schedule: Regular business hours with rare exceptions.
• Organizational Impact: Performance has noticeable immediate impact on expenses, efficiencies or department objectives.

Job has no subordinates / no supervisory responsibility (may work independently or as part of a team).

• NA Not Applicable
• O Occasionally - up to 3 hours/day
• F Frequently - 3-6 hours/day
• C Constantly - 6-8 hours/day

Includes various postures and movements (e.g., climbing, balancing, stooping, kneeling, etc.) as listed in the original description, with weights up to 25 lbs typical; higher weights not specified as required.

• NA Not Applicable
• O Occasionally - up to 3 hours/day
• F Frequently - 3-6 hours/day
• C Constantly - 6-8 hours/day

Inside conditions with protection from weather; outdoor conditions possible; includes exposure to noise, vibration, fumes, odors, dust, and other conditions as described.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER