Billing Analyst

We will be accepting applications through March 27, 2026 or until filled.

As a key member of the Gogo’s Accounting team, the Billing Analyst is responsible for Services Receivables including review of customer agreements, account setup in billing system, monthly services billings, customer correspondence and reconciliation of services AR balances.

• Responsible for customer billing setup and account maintenance based on customer agreements and service fees
• Audit monthly billing cycles within billing systems
• Process credit memos/adjustments in billing system
• Respond to customer services billing inquiries via email, phone
• Help with annual Financial and SOX audits
• Maintain files on customer accounts
• Setup and process credit card payments
• Generate ad hoc invoices and proforma invoices
• Work with other teams to resolve billing issues
• Upload invoices to 3rd Party each month
• Update POs for Continued Services

• Bachelor’s Degree in Accounting, Finance, or equivalent work experience
• 1-3 years’ experience working in an accounting or billing department preferred but open to recent graduates

• Intermediate to advanced Excel skills
• Familiarity with other Office products (Outlook, Visio, Power Point, Word)
• Strong problem-solving skills and analytical ability
• Ability to meet all required billing and month-end close deadlines
• Exceptional written and verbal communication skills with ability to convey complex billing information clearly, concisely and professionally

• Telecommunications industry experience is preferred
• Government billing experience a plus
• Solid work ethic, exceptional interpersonal skills, and attention to detail
• Strong organizational and accuracy skills
• Proactive, self-directed and ability to work well under pressure
• Capability to set priorities and successfully multi-task
• Ability to learn new systems quickly

Base Pay: 64,000. USD Annual

Target Annual Short-Term Incentive:
Bonus Plan at 5% (% of Annualized Base Pay)

Eligible For Incentive Stock Program:
Yes

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at

Gogo is an Equal Opportunity and Affidative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.

The EEO is the law and is available here
. Gogo participates in E-Verify (
English and Spanish
). Right to Work Statement (
English and Spanish
).