Pharmacy Customer Service Associate

Pharmacy Customer Service Associate

Walgreens is hiring a Pharmacy Customer Service Associate to provide friendly, accurate service to customers in a retail pharmacy setting.

Base pay range $16.00/hr - $18.00/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
• Assist the pharmacist under direct supervision in the practice of pharmacy, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Provide customers with courteous, friendly, fast, and efficient service, recommend items for sale, and recommend trade‑up or companion items.
• Collect cash, distribute change, process voids, returns, refunds, and exchanges, and take customers to OTC aisle when possible.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
• Perform duties assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information and ensuring accurate prescription filling.
• Report prescription errors and adhere to company policies regarding pharmacy errors and the Quality Improvement Program.
• Assist with inventory management activities, maintain knowledge of asset protection techniques, and file claims for overages, shortages, and damaged goods.
• Maintain compliance with state and local laws regarding regulated products.
• Construct and maintain displays, including promotional, seasonal, and sale merchandise.
• Provide customer service in the photo area, including digital passport photo service and picture care.
• Assume web pick‑up responsibilities and assist with exterior and interior maintenance for a clean store appearance.
• Comply with all company policies, maintain respectful relationships with coworkers, and complete special assignments as assigned.

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.

• Six months experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

An Equal Opportunity Employer, including disability and veterans. We will consider employment of qualified applicants with arrest and conviction records.

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Not Applicable

Full-time

Other

This role will remain open until filled.