Field Service Coordinator, RN - Palestine, Rusk, Elkhart, TX

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
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In this RN Nurse Care Coordinator role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available and ensuring they have the right services to meet their needs. Our team is made up of RNs, LVN's, and CACs dedicated to helping members achieve their health care goals.

We work closely with the nursing facilities in which our members reside.

This is a field‑based role with up to 75% travel in the field and a home‑based office.

If you are located in or within commutable driving distance to Palestine, Rusk, Elkhart, TX and surrounding areas, you will have flexibility to work remotely as you take on tough challenges.

Put It All Together – Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&DD Insurance along with Short‑term disability and Long‑Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

If you are in or within commutable driving distance to Anderson and Cherokee Counties in Texas, you will have the flexibility to work remotely as you take on some tough challenges.

• Assess, plan, and implement care strategies that are individualized by members and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for member transition to community request and provide assistance with social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact; communicate with all stakeholders for the required health‑related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for members and families as needed to ensure the members' needs and choices are fully represented and supported by the health care team
• Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers' offices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Current and unrestricted RN license in the state of Texas
• 2+ years of experience working within the community health setting or in a health care role
• 1+ years of experience in long‑term care, home health, hospice, public health or assisted living
• Intermediate level of computer proficiency including Microsoft Outlook, Teams and the ability to use multiple web applications
• Access to a designated quiet workspace in your home (separated from non‑workspace areas) with the ability to secure Protected Health Information (PHI)
• Reside in a location that can receive a United Health Group approved high‑speed internet connection or leverage an existing high‑speed internet service
• Valid driver's license; access to reliable transportation and the ability to travel up to 75% within Palestine (75801), Rusk (75785), and Elkhart (75839) TX, and surrounding areas to visit Medicaid members in their homes and/or other…