Italian Customer Support - Greece

Location: Palermo

What You Will Be Doing

Communicate with customers via phone, chat & e‑mail

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction, representing a major brand

Provide and maintain strong, professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements

Excellent writing and verbal communication skills in Italian

Intermediate level of English

Strong attention to detail.

Good technical troubleshooting and problem‑solving skills.

Ability to handle unexpected changes and customer concerns with professionalism.

Experience in customer support or technical support roles will be appreciated.

What We Offer

Relocation support:
Flights, accommodation & housing assistance, all at no cost to you

Competitive monthly salary + 2 extra salaries per year.

Health care benefits and numerous other discounts.

Full training by certified instructors on products and customer service techniques.

Professional growth and development opportunities.

Special events, community involvement, and social responsibility initiatives.

Free online Greek language courses.

State‑of‑the‑art premises, providing a great working environment with relaxing break areas.

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