Operations Supervisor

Operations Supervisor – TForce Freight – Coordinator, Service Center

We are looking for an Operations Supervisor to lead and oversee multiple operational functions including Dock, P&D, and Road. The role focuses on delivering maximum profit while providing excellent service to the customer. The supervisor will be responsible for stakeholder communication, productivity, quality freight handling, claims prevention, load management and safety.

An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations:
Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

• Manages, plans, organizes, and directs all employees assigned to them.
• Manages and implements security and loss prevention procedures.
• Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
• Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
• Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
• Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Must be currently located in the same geographic location as the position or be willing to self‑relocate
• Individual must be organized, detail‑oriented and have strong communication skills
• Previous dock operations or supervisory experience not required but preferred
• Bachelor's Degree not required but preferred

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less‑than‑truckload (LTL) shipments easier and improving your efficiency—delivering more solutions and more results at every turn.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Human Resources Services