Security Officer - Facilities

Overview

NHSGGC is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Security team will be responsible for ensuring the safety of all patients, staff and the general public at Royal Alexandra Hospital (RAH) Glasgow. This is achieved by providing a secure and supportive environment that balances essential security measures with the need to maintain a therapeutic atmosphere.

The security team will provide security cover 24 hours a day / 7 days a week at the RAH and will be expected to respond to emergency and ad-hoc incidents and provide security presence as required via pagers, phone calls, or verbal report. They will work unsupervised and be able to use their own initiative to respond to competing demands and priorities and dynamically risk each incident, always using the violence reduction and de-escalation techniques in line with NHSGGC policies and legislation.

There will be regular supervision whilst on duty; however the post holder will work without direct supervision and can liaise with Senior Ward Staff or Service Managers at any time.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHSGGC is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

• Location based in Royal Alexandra Hospital
• Part-time position
• Permanent contract

Please note the salary is Pro Rata for part-time hours.

• Provide a presence to ensure the risks of a security incident are kept to a minimum, including routine scheduled patrols across the site to ensure security presence is visible
• Respond to emergency security alerts in a timely manner
• In instances when the post holder is the first person to be alerted to any situation, utilise their knowledge and expertise to maintain patient, staff and visitor safety, consulting more senior personnel at the earliest opportunity
• Provide security, protection, safety and support to staff, patients and visitors as required within the Hospital campus
• Remove persons from the hospital site where they may impinge on patient care or present a risk to the safety of others, including staff members
• Ask staff, patients and visitors to adhere to the Non-Smoking policy and move away from entrances

Minimum required to undertake the role:

• Excellent communication and interpersonal skills
• Excellent customer care skills
• Ability to work unsupervised or as part of a team
• IT skills
• Knowledge gained on corporate and local facilities induction and completion of internal training programme (NHS trained in hold and restraint, breakaway techniques, conflict management and de-escalation). Internal training will be provided which includes legislation including detainment, restraint, AWI, CCTV, GDPR.
• Knowledge of NHSGGC Security policies and procedures
• Terrorism awareness training in line with ACT

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

James Magee,…