Regional Operations Manager

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Direct message the job poster from B&M Retail

Are you a dynamic retail leader who loves developing people and driving commercial success? B&M is looking for a hands-on, commercially astute Regional Operations Manager to lead one of our largest regions — around 100 stores through a team of 7 Area Managers.

You’ll work closely with the senior retail team to deliver operational excellence, maximise sales and profitability, and ensure every customer enjoys the great value and service B&M is known for.

This role covers South West England, South & Mid Wales and requires regular travel.

Key Responsibilities

• Lead, coach, and develop 7 Area Managers (plus one Garden Centre Operations Manager) across approximately 100 stores.
• Use data and insight to set priorities, drive performance, and improve efficiency.
• Deliver on sales, margin, and operational KPIs while maintaining high standards of compliance and service.
• Champion best practice and ensure consistent store standards and customer experience.
• Partner with the Retail Director and central teams to implement strategy and new initiatives.
• Own the full colleague lifecycle and build strong succession plans across the region.

The ideal candidate will have
:

• Proven experience as a Regional Manager in a fast-paced, multi-site retail environment.
• A strong commercial thinker with the analytical ability to turn data into action.
• Naturally hands-on — visible in stores, engaged with teams, and willing to lead from the front.
• Inspirational leadership style with a track record of developing and empowering high-performing teams.
• Excellent communication, influencing, and organisational skills.
• Passionate about delivering great retail experiences for both customers and colleagues.
• Ability to drive sales at all levels

Benefits

We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more! Check out our full benefits here –

Equal Opportunity

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

• Mid-Senior level

• Full-time

• Management

• Retail

We’re keeping a focus on relevant opportunities. If you are looking for a new challenge within an ambitious, growing business, apply online today!