Customer Team Member

Customer Team Member

Location:

123/133 Thurston Road Hillington, Glasgow, G52 2AZ

Pay: £12.60 per hour

Contract:

20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided

• Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co‑op products and Membership, and doing all you can to deliver a great shopping experience.
• Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members.
• Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates and temperatures are all as they should be.
• Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community – get involved in all kinds of activities and events!

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

• 30% discount on all Co‑op products in-store plus 10% discount on all other brands.
• A pension scheme with up to 10% employer contributions.
• Access to virtual healthcare services for you and your family, including GP appointments, eye care, mental health support and nutrition and fitness consultations.
• 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues).
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Cycle-to-work scheme.
• Rotas shared three weeks in advance and accessible on your phone.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.