Student Democracy & Insights Coordinator; Mat. Cover

Students have recently reshaped our democratic structures through the Democracy Review. At the same time, the University is moving from four Schools to three Faculties. As academic structures change, our representation systems must align clearly and remain effective.

This role will spearhead the implementation of our new democratic and student voice structures, focusing on increasing engagement and the effectiveness of our representation systems.

The Student Democracy & Insights Coordinator will lead on analysing and presenting student insight to strengthen representation and influence decision-making.

The role combines democratic development with data analysis. The postholder will maintain and develop student feedback systems, identify trends across campuses and Faculties, and translate complex information into clear, accessible reports and briefings that support elected Officers, staff and University engagement. This role ensures that student voice is not only heard, but understood and acted upon.

• Democratic Structure Implementation
  • Support the implementation of the Democracy Review recommendations.
  • Review representation frameworks and identify adjustments required to maintain clarity and effectiveness.
  • Support Faculty Vice Presidents and Forums, Campus Forums and democratic working groups to function effectively.
  • Contribute to monitoring the impact and effectiveness of new democratic arrangements.
• Insights & Research
  • Maintain and develop the Union’s Everything Matters Survey and associated insight systems.
  • Analyse qualitative and quantitative student feedback to identify patterns, emerging themes and risks.
  • Present findings to the Union, Executive Team, and the University, ensuring insights drive evidence-based decision-making and foster collaboration.
  • Monitor trends in the Higher Education sector, identifying best practices and opportunities to enhance the Union’s services and its partnership with the University.
  • Support the continued development of dashboards or reporting tools that enable evidence-based decision-making.
• Officer and Representation Support
  • Provide structured insight briefings to elected Officers to support manifesto delivery and policy development.
  • Support Officers to use evidence confidently in campaigns, negotiations and committee settings.
  • Identify trends in student feedback that require escalation or strategic focus.
  • Work collaboratively with colleagues responsible for representation training to ensure insight informs representative development.
• Partnership and Communication
  • Present findings in internal meetings and, where appropriate, University committees.
  • Build constructive working relationships with academic and professional services colleagues.
  • Contribute to reports for Trustees and governance meetings as required.
  • Ensure insight work reflects the diversity of UWS students and supports inclusive representation.
• Teamwork & Collaboration
  • Contribute to the delivery of the Union’s strategic goals with other colleagues.
  • Build strong working relationships between Union teams, University staff, and the wider student body to deliver strategic goals and enhance the student experience.
  • Foster a collaborative and inclusive environment that supports staff, officers, and volunteers in achieving shared objectives.
• General
  • Work in line with the Students’ Union’s values, policies and commitment to equality, inclusion, and student led activity.
  • Contribute to Union‑wide initiatives and events as needed, including occasional evening and weekend work.
  • Undertake any other duties appropriate to the role.