Visit & Event Coordinator, Office of Admission

REPORTS TO: DIRECTOR OF ADMISSION

STATUS: FULL-TIME, EXEMPT, SALARIED

Lake Erie College, a small, co-educational, four-year, independent liberal arts college located in Painesville, OH, 30 miles east of Cleveland, invites applications for the full-time position of Visit and Event Coordinator, Office of Admission.

The Visit and Event Coordinator, Office of Admission will be a point of contact within the Office of Admission for students, parents, and high school guidance counselors. The Visit and Event Coordinator, Office of Admission will serve as the lead tour guide, and will plan, coordinate, and execute major admission recruitment and/or special events, including but not limited to Experience Day, Summer BBQ, and others.

The Visit and Event Coordinator, Office of Admission must be very organized, extremely detail-oriented, and able to handle multiple tasks at the same time, meet deadlines, and follow through on tasks to successful and timely completion. The Visit and Event Coordinator, Office of Admission must possess an understanding of digital communication tactics; and must demonstrate creativity, critical thinking, strategic thinking, and problem-solving skills;

along with a personal commitment to excellence and efficiency, and a passion to serve future and current students of all ages in achievement of their educational goals.

RESPONSIBILITIES:

• Manages operational aspects of the admissions process for freshmen, and transfer admits.
• Provides guidance to prospective students via oral and written communication.
• Project management and coordination for a variety of communications deliverables as it relates to the visit and event experiences.
• Content development across print and digital channels.
• In conjunction with the Assistant Director of Admission, coordinate the planning, management, and evaluation of visits and programs to create a welcoming environment for families and prospective students and other admission guests.
• Coordinate group visits and serve as the main point of contact for schools and organizations scheduling campus visits.
• Update and maintain information in Slate (CRM/event management tool) pertaining to all campus visit and virtual program activities (e.g., event schedules, visitor information, interviews, information sessions, group visits), ensuring data accuracy and integrity.
• Ensure that campus visits and events are accurately and effectively marketed through the website, social media, and digital and print communications.
• Assist with or coordinates special programs or activities as directed.
• Must monitor all visit requests, including those that are submitted outside of daily working hours, to ensure that all visitors have the best experience possible.
• Occasional nights and weekends may be required.
• Other duties as assigned by the Director of Admission.

PREFERRED QUALIFICATIONS & KEY

COMPETENCIES:

• Bachelor's degree preferred
• 3+ years of work experience.
• Strong analytical skill set and ability to reason/analyze.
• Proven ability to manage and lead student workers, inspire teamwork and achieve established goals.
• Ability to interact effectively with diverse student populations and to work in a diverse, team environment.
• Ability to communicate effectively both verbally and in writing.
• Attentive to detail, accurate and precise.
• Ability to work independently with little supervision and to show initiative.
• Ability to maintain confidentiality.
• Able to handle frequent interruptions and demonstrate patience and understanding.
• Ability to organize workflow and manage multiple projects.
• Growth and "doer" mindset and institutional teamwork ethic.
• Creative, strategic, thoughtful, and has a sense of humor.