Housekeeping Supervisor

JOIN US

We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests. To maintain our high standards, we're seeking a passionate and dedicated professional to join our team as a Housekeeper in the Mercure and ibis Styles hotels in Paignton.

At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!

We are passionate about the industry and always on the lookout for new talent to join us on our journey.

At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• £13.14 per hour – 40 hour contract

And much, much more!

Reporting to the Multisite Head Housekeeper, you will enjoy variation and have a flexible approach to your working environment. From cleaning a room, ensuring our back‑of‑house areas sparkle, to keeping public areas clean and safe, you’ll be called upon to complete a wide variety of tasks. Although this isn’t a full guest‑facing role, you will still play a vital part in delivering a fantastic guest experience.

It’s important to remain friendly, approachable, and the best version of you whenever you come into contact with guests.

• Clean and tidy guest rooms and common areas to the highest standards
• Change bed linens, replace towels, and restock amenities
• Ensure all surfaces are sanitized and free of dust
• Report any maintenance issues or room damages promptly
• Collaborate with team members to ensure efficient operations
• Complete the daily department checks and room checks
• Training and developing the team
• Assist the housekeeping manager in running the department, including scheduling, performance reviews and absence management

If you're passionate about delivering outstanding hospitality experiences and thrive in a dynamic team environment, we invite you to apply for this rewarding position.

• Proven experience in a supervisory or management role within housekeeping, ideally in a hotel with over 100 rooms
• Strong leadership skills with the ability to motivate and manage a team effectively, fostering a positive and productive work environment
• Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
• Organisational skills to manage schedules, inventory, and administrative tasks efficiently
• Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
• Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
• Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact