Tire & Battery Technician - Automotive
Listed on 2026-03-12
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Retail
Retail Support, Retail Associate/ Customer Service, Customer Service Rep
Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What You'll Do- Collaborate with team members to fulfil sales and service requests, educate other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, and point of sale systems. Apply phone and in‑person selling techniques.
- Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
- Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory audit safety and compliance standards.
- Report TBC complaints, safety hazards, and problems with products, services, and work areas by completing paperwork, logs, and other required documentation.
- Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures and identify member needs to assist members with purchasing decisions and resolve issues and concerns.
- Act as a brand advocate by valuing the member’s experience in the TBC area, modeling high‑quality service and products, and inspiring others to work in a respectful, supportive, and team‑oriented style.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
- Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, and driving improvement opportunities.
- Create an inclusive workplace where associates feel seen, supported, and connected; help all associates thrive and attract the best talent.
- Maintain the highest standards of integrity, ethics, and compliance while supporting Walmart’s goal of becoming a regenerative company.
- Deliver results while putting the customer first, making decisions based on reliable information, and balancing short‑ and long‑term priorities.
- Display curiosity and a desire to learn, take calculated risks, and drive continuous improvements by using new technologies and supporting others through change.
- Valid State‑issued Driver’s License.
- Must be 18 years of age or older.
- Completion of all required job trainings and assessments within a prescribed time period.
- Preferred:
Experience in auto service industry or retail.
- Health benefits:
medical, vision, and dental coverage. - Financial benefits:
401(k), stock purchase and company‑paid life insurance. - Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
- Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Tuition, books, and fees are paid for by Walmart.
Hourly wage range: $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour under specific circumstances.
Primary
Location:
3550 JAMES SANDERS BLVD, PADUCAH, KY , United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
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