Retail Sales Lead Golf

DICK'S Sporting Goods is hiring for the Retail Sales Lead Golf role. This position focuses on upholding brand standards, delivering excellent customer service, and leading a store team in alignment with company policies.

Overview:
The Lead has a direct impact on brand execution and teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead serves as the in-store expert for their department. The Lead leads by example, demonstrates empathy, resilience, optimism, and collaboration to support a hassle-free shopping experience.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Fosters a people-first culture by connecting with every teammate to build mutual trust and respect.
• Plans and organizes 30 days out with guidance from the Assistant Store Manager, aligning on workforce to execute daily assignments, game plans, projects, or store events.
• Leverages teammates to meet brand standards and ensure programs and processes are executed daily; delegates tasks based on priority.
• Upholds merchandising and presentation standards by following floor sets, signage, price changes, inventory presentation, and replenishment standards.
• Assists the store leadership team with general supervision in accordance with Company policies and procedures.
• Assists with training teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
• Prioritizes coaching and development; provides hands-on coaching and explains the "why" behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP).
• Leads by example to align teammates with organizational goals and deliver a smooth shopping experience.
• Creates an inclusive store environment where everyone feels welcome, safe, and respected.
• Adheres to policies related to safety, loss prevention, and standard operating procedures; maintains confidentiality of Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Our Leadership Competencies define the behaviors of leaders who drive the business and develop talent. The following competencies are expected from Store leaders:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building
• Plans & Aligns

• Flexible availability, including nights, weekends, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Golf experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs repetitively (up to 25 times per hour).
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to work at heights greater than 4 feet with use of a ladder or aerial lifting device; platform operations may be required.
• Ability to perform repetitive motions for short periods (up to 2 hours continuously).

• Mid-Senior level

• Full-time

• General Business, Management, and Business Development

• Manufacturing, Retail, and Sporting Goods Manufacturing

Note:

This posting includes standard job summary and responsibilities; refer to the employer’s application for the most current details.