Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. They open and close the Store, supervise Associates, and maintain a friendly, easy-to-shop environment, ensuring proper merchandise presentation and a clean work area.

They also execute and supervise company operational processes as needed.

• Maintain safe & secure environments, including store security, EAS devices, and safety procedures.
• Provide excellent customer service and treat all customers, associates, and leaders with respect.
• Represent and support the company brand, maintain a professional appearance, and ensure all associates follow the dress code.
• Ensure merchandise is appropriately recovered, sized, and marked down, receive merchandise, and keep stockrooms clean and organized.
• Execute loss prevention responsibilities, including monitoring, code inspections, and safeguarding confidential information.
• Supervise front‑end operations, train associates on cash registers, and manage line pace.
• Maintain fitting rooms, audit garment tags, and ensure compliance with go‑back procedures.
• Perform administrative duties as assigned by the Store Manager, such as cash pulls, payroll administration, and scheduling compliance.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Ability to use all store equipment, spend up to 100% of working time standing, walking, and moving around the store, regularly bend, squat, kneel, climb, carry, reach, stoop, occasionally push, pull and lift more than 25 lbs. Certain assignments may require additional qualifications.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. Ross considers individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $18.00 – $18.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.