Receptionist, Administrative​/Clerical

Overview

Receptionist role at H&R Block
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• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (eligibility rules apply).
• Access to additional benefits information as available.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Pay range information is provided where required by local law. Local minimum wage laws apply. Final pay decisions depend on factors such as experience, education, skill, performance, and geographic location.