CSR - Customer Service Representative; Experienced
Listed on 2026-02-05
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Outdoor/Nature/Animal Care
Overview
Pacific Grove Animal Hospital is seeking an Experienced candidate for a Customer Service Representative. We are a small animal & exotics practice in Pacific Grove. Experience in veterinary medicine is required; experience with exotics is a plus. Salaries are commensurate with experience, health benefits, a 401K with an employer match, and paid time off will be offered for full-time employees. We are looking for a team player to add to our staff, good communicator, thorough and detail-oriented, and reliability is aMUST.
Responsibilities- Greet incoming clients and pets
- Check in appointments/updating information
- Weigh and room patients
- Enter invoices and process client payments
- Discuss medication instructions with clients
- Receive all incoming calls
- Educate clients regarding pet health care
- Prepare and maintain medical records
- Copy, email and manage medical records
- Promote hospital products and services
- Keep Reception Area and all exam rooms clean
If you are qualified and interested in a challenging and fun career working with animals and a great group of people, please email your resume. Include a cover letter expressing your reasons for seeking this position and 3 professional and 3 personal references. No phone calls or drop ins.
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