Sea Freight Coordinator

Job Description

To ensure that product is moved from the grower to the client according to standard procedures and protocols, whilst maintaining ongoing communication with role players.

Key Performance Outputs

• Coordinate end-to-end operations — from container bookings and loading instructions to on-time deliveries.
• Liaise with load points, freight forwarders, customers, and destination agents to ensure seamless export processes.
• Prepare and manage all sea-freight documentation, including shipping instructions, invoices, and export paperwork.
• Track vessel movements and ensure accurate communication of ETDs, ATDs, ETAs, and ATAs.
• Monitor and follow up on deliveries, proof of deliveries, and payment releases.
• Source transport quotes, arrange logistics from depots, and secure the best transport rates.
• Build strong relationships with service providers and internal teams to optimise operations.
• Support pre-season planning and assist with general logistics tasks during the quieter periods.

Requirements

Education / Qualification

• Senior certificate / grade 12 / matric.
• Suitable tertiary qualification.
• Minimum 2 years of work experience in the fruit industry, with a specific focus on Sea freight.

What You’ll Bring

• A proactive, solutions-driven mindset and a passion for operational excellence.
• Proven ability to manage complex logistics processes in a fast-paced environment.
• Strong teamwork and relationship-building skills across internal and external partners.
• High attention to detail and accuracy, with a focus on delivering exceptional customer service.

Technical Skills

• Proficiency in MS Office (Excel, Word, PowerPoint)
• Excellent email and written communication skills.
• Experience using export systems (e.g., Net Suite).
• Solid understanding of Incoterms and export documentation requirements.

Behavioural Skills

• Excellent communication and negotiation skills.
• Strong planning, coordination, and organisational abilities.
• Builds and maintains positive interpersonal relationships.
• Works independently, with discretion and professionalism.
• Detail and results-oriented, with the end customer’s needs always in mind

Requirements
Functional/Technical
• Computer literacy: MS Office (Excel, Word, PowerPoint)
• Excellent Email etiquette
• Export systems knowledge
• Understanding Incoterms
• Excellent Customer Service skills Leadership/Behavioural
• Excellent communication skills; verbal and written.
• Effective negotiation skills.
• Excellent planning, organisational skills.
• Building and maintaining good interpersonal relationships.
• Detail and results orientated with the end customer needs kept in consideration.
• Needs to be able to work with minimal supervision.
• Ability to act with tact and discretion.