Boat Detailer

Boat Detailer

In keeping with the mission and values of Big Thunder Marine, and the pledge to maintain our presence as the premier watercraft dealer at the Lake of the Ozarks, the Boat Detailer serves to complete customer tasks. You will ensure the continued growth and success of our company by focusing on quality and efficient completion of tasks assigned on any given day.

At all times your work is to enhance our customer service experience while creating lasting relationships with our clients.

• Inspects inventory on a daily basis and reports any deficiencies.
• Wash and detail inventory so it is show ready at all times.
• Exterior cleaning of the hull and deck.
• Interior cleaning of upholstery, carpets, and other interior surfaces, including vacuuming and polishing.
• Clean, handle and maintain tools and equipment, using solvents, brushes, power spray, hoses and rags.
• Perform quality checks throughout and at completion of jobs assigned to them or the team.
• Keep a clean and safe work area. Follow safety procedures to protect themselves and those around them.
• Follow the quality systems procedures and standard operating procedures of Sales.
• Clean customer boats and ensure they are ready for pick up.
• Stand, reach, bend, stoop and climb ladders as needed.
• Polish and wax boats as required.
• Communicate with customers, managers, and salesmen to ensure satisfaction for each vessel.
• Report all damage or malfunctioning equipment to the Sales Director and Detail Manager.
• Perform additional duties and projects as assigned.

• Job Quality:
  Accuracy, thoroughness, competence. Demonstrates a quality standard that reflects the degree of excellence associated with Big Thunder Marine. Maintain databases and updating information as needed.
• Job Quantity:
  Productivity level, time management, ability to meet deadlines. Ability to produce an acceptable amount of work within the parameter of schedules and time limits.
• Job Knowledge:
  Expertise and skill. Consistently maintains a high level of knowledge and/or technical skill for the position; can apply skills and knowledge to complete assignments and tasks with the utmost proficiency and competency.

• Teamwork:
  Continuously works in a selfless and collaborative manner with all staff. Communicates well and is accountable for actions.
• Growth:
  Continuously strives to attain personal and professional growth through learning, development, and training opportunities. Shows initiative and is goal oriented.
• Integrity:
  Consistently demonstrates honesty in words and actions. Is guided by strong moral principles and ethical behavior.
• Fun:
  Maintains a positive attitude, is enjoyable to work with, and understands the value of fun at work and for our customers. Conducts work in a manner that is customer oriented, understanding that ultimately, we sell fun through the goods and services we provide.

• Education:
  
  High School Diploma or GED is preferred.
• Experience:
  
  Experience preferred of boat cleaning and detailing.
• Computer
  
  Skills:
  
  Basic computer skills needed.
• Certifications & Licenses:
  Must possess a valid MO driver’s license and MO Boater License.

Typical office environment with moderate noise level when working indoors. Outdoor and marine environment may contain uneven and slippery surfaces. Noise level may increase substantially upon interaction with watercraft.