Block Manager

Location: Godstone

Title:

Block Manager

Location:

Surrey (office based)

Hours:

Full-time, Monday–Friday (09:00–17:30)
Salary: £35,000 - £40,000 (negotiable for right candidate)

About Our Client

Our client is a well-established and highly respected local, family-run property management business with over 70 years of experience managing residential property on behalf of leaseholders, management companies, developers, and freeholders.

They pride themselves on delivering a friendly, efficient, and professional service, creating long-term value for clients and building enduring relationships. Their approach is fair-minded, professional, and resourceful.

Package & Working Arrangements

* Salary offering up to £40,000 (negotiable for the right candidate)

* Office-based role

* Transport links with easy access to the M25 and M23

* 37.5 hours per week, Monday to Friday

* 25 days’ annual leave plus bank holidays

* Friendly, sociable, and supportive working environment

* Free street parking

* 6-month probation period

The Role

Our client is seeking an experienced Block Manager to join their property management team. The successful candidate will manage a residential portfolio and will be supported by a dedicated Property Administrator.

Key Responsibilities

Property Maintenance & Operations

* Manage day-to-day matters across a residential portfolio in line with leases and management agreements

* Deal with lease breaches as they arise

* Appoint and manage contractors, including invoice approval

* Oversee and approve minor alterations

Section 20 & Major Works

* Draft and serve Section 20 notices and respond to leaseholder queries

* Work closely with surveyors to ensure major works projects run smoothly

Financial Administration

* Prepare annual service charge budgets

* Oversee insurance renewals and manage claims

* Issue service charge statements and invoices

Compliance & Reporting

* Arrange and monitor statutory compliance

* Review Fire Risk Assessments

* Carry out twice-yearly property inspections (following probation period)

Client & Contractor Relations

* Build and maintain strong relationships with clients, leaseholders, and contractors

* Manage onboarding administration for new property instructions

* Prepare LPE1 packs

* Coordinate, chair, and attend AGMs, including minute taking where required

The Portfolio

* Predominantly low- to mid-rise residential blocks

* Mainly located across London, the Home Counties, and the Southeast

* Dedicated Property Administrator support provided

The Ideal Candidate

Minimum 5 years’ experience in residential block management (essential)

TPI trained or willing to work towards professional qualifications

Confident IT user, including property management systems (training provided) and Microsoft Office

Professional with excellent written and verbal communication skills

Highly organised, proactive, and able to manage a busy workload

Comfortable working independently while contributing positively to a small team

Full UK driving licence and willingness to travel as required