Block Manager

Location: Godstone

Title:

Block Manager

Location:

Surrey (office based)

Hours:

Full-time, Monday–Friday (09:00–17:30)

Salary:
£35,000 - £40,000 (negotiable for right candidate)

About Our Client

Our client is a well-established and highly respected local, family-run property management business with over 70 years of experience managing residential property on behalf of leaseholders, management companies, developers, and freeholders.

They pride themselves on delivering a friendly, efficient, and professional service, creating long-term value for clients and building enduring relationships. Their approach is fair-minded, professional, and resourceful.

Package & Working Arrangements

Salary offering up to £40,000 (negotiable for the right candidate)

Office-based role

Transport links with easy access to the M25 and M23

37.5 hours per week, Monday to Friday

25 days’ annual leave plus bank holidays

Friendly, sociable, and supportive working environment

Free street parking

6-month probation period

The Role

Our client is seeking an experienced Block Manager to join their property management team. The successful candidate will manage a residential portfolio and will be supported by a dedicated Property Administrator.

Key Responsibilities

Property Maintenance & Operations

Manage day-to-day matters across a residential portfolio in line with leases and management agreements

Deal with lease breaches as they arise

Appoint and manage contractors, including invoice approval

Oversee and approve minor alterations

Section 20 & Major Works

Draft and serve Section 20 notices and respond to leaseholder queries

Work closely with surveyors to ensure major works projects run smoothly

Financial Administration

Prepare annual service charge budgets

Oversee insurance renewals and manage claims

Issue service charge statements and invoices

Compliance & Reporting

Arrange and monitor statutory compliance

Review Fire Risk Assessments

Carry out twice-yearly property inspections (following probation period)

Client & Contractor Relations

Build and maintain strong relationships with clients, leaseholders, and contractors

Manage onboarding administration for new property instructions

Prepare LPE1 packs

Coordinate, chair, and attend AGMs, including minute taking where required

The Portfolio

Predominantly low- to mid-rise residential blocks

Mainly located across London, the Home Counties, and the Southeast

Dedicated Property Administrator support provided

The Ideal Candidate

Minimum 5 years’ experience in residential block management (essential)

TPI trained or willing to work towards professional qualifications

Confident IT user, including property management systems (training provided) and Microsoft Office

Professional with excellent written and verbal communication skills

Highly organised, proactive, and able to manage a busy workload

Comfortable working independently while contributing positively to a small team

Full UK driving licence and willingness to travel as required

Contact:
Matty Stratton

(url removed) | (phone number removed) | (url removed)

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