Housekeeping Floor Supervisor - MGM National Harbor

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

As a Housekeeping Floor Supervisor, you will ensure exceptional cleanliness and smooth daily operations across assigned housekeeping areas. In this role, you’ll supervise, coach, and support Guest Room Attendants and House Persons—while maintaining high standards of service and presentation throughout guest rooms and public spaces.

• Oversee and ensure the smooth operation of assigned area.
• Supervise, train, direct, and assist all employees assigned to the area.
• Distribute workload fairly and evenly to those assigned to the station.
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly.
• Perform daily written guest room inspections in accordance with department standards.
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper.
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service.

• Must be at least 21 years of age or older.
• High School Diploma or GED.
• At least two (2) years of prior relevant experience in a related field.
• Prior housekeeping or hotel operations experience preferred.
• Prior supervisory experience preferred.

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Healthcare, financial, and time off benefits (for eligible employees).
• Free meals in our employee dining room.
• Free parking on and off shift.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

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Job Description:

Pay Range:

The pay range for this role is:

$42,112.58 - $55,588.82

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!