Shift Manager

Overview

Description for Five Guys Shift Manager

The pay for this position is $23.00/hour + Tips + Bonus. At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tiered customer service approach!

Position context
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Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily restaurant operations in the General Manager’s absence. Responsibilities include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility, plus Employee Assistance Program and an Employee Relief Fund.
• Real career growth with plans to open more than an estimated 1,000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to base pay. Two Secret Shops each week; eligible bonuses based on visit results.

• A fast-paced, high-energy environment
• Competitive base pay and excellent potential bonus
• Work with fresh ingredients and highest quality products
• A fun work environment and culture that values food quality and safety while not taking itself too seriously
• Growth opportunities
• Free meals while you work
• 401(k), medical, dental and vision benefits based on eligibility

• 1-2 years of supervisory experience in a food service or retail environment preferred
• You are dedicated to creating a great place to work for your team
• You want to make customers’ days and are enthusiastic about serving amazing food with a big smile
• You are honest, energetic, motivational and fun
• You set high standards for yourself and your team

• Remain Humble – It means you’re never above doing the dishes
• Exceed Expectations – Consistently give more than they asked for
• Always Do The Right Thing – Let your conscience be your guide and your grit
• Lead By Example – Show what it looks like to be a great leader

Five Guys Operations LLC participates in E-Verify. Information about E-Verify is available. By choosing to APPLY, you acknowledge that you are an E-Verify employer and you have read the Detailed Position Description as well as our Privacy Policy.

The Company is an equal employment opportunity (EEO) employer. We strive to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.