Home Repair Program Manager

The Title leads Habitat for Humanity of Ventura County’s efforts to support prospective and approved home repair clients throughout their journey with the organization. This position manages homeowner case files, oversees intake and eligibility processes, manages program reporting, and provides compassionate guidance to families pursuing home repairs with HFHVC.

• Answer all phone calls, emails and potential client questions about the Habitat Ventura County Home Repair program.
• Serve as the Habitat liaison to homeowners selected for the Home Repair program through project completion.
• Prepare Home Repair applications for submission:
• Conduct intake interviews, verifying program eligibility.
• Collect all required documents, ensuring completeness, confidentiality and compliance.
• Submit complete applications to funding partners for approval. Handle any follow-up for further documentation.
• Maintain regular communication with home repair participants during construction.
• Develop and maintain program systems, forms, and procedures that ensure accuracy, transparency, and consistency. This includes record retention (electronic and paper).

• Partner with Construction, Development and Finance staff to align home repair timelines with project schedules and funding requirements.
• Schedule construction site visits in applicant homes.
• Provide the finance department with complete and accurate monthly reporting and reimbursement documents.
• Trace and report metrics for internal use, grant submissions and reporting.
• Complete Habitat for Humanity International quarterly program reports.
• Ensure accuracy and maintain Certificates of Insurance for sub‑contractors.
• Maintain sub‑contractor agreements.
• Maintain knowledge of and adhere to all local and state laws as well as Habitat policies regarding home repairs to ensure HFHVC policies and practices stay current and in compliance.

• Coordinate program recruitment with Construction and Development staff.
• Build and maintain relationships with funding and strategic partner agencies.
• Represent HFHVC at outreach events, community fairs, and partnership meetings.

• Manage Home Repair Site Supervisor, ensuring construction projects are completed on time and administrative tasks are completed correctly.

• Commitment to Habitat for Humanity’s mission and goals.
• Bilingual in Spanish/English required.
• Bachelor’s degree in Social Work, Human Services, Community Development, or a related field preferred. Equivalent experience considered.
• Minimum of 3 years of experience in case management, affordable housing, or related nonprofit program management.
• Dynamic and engaging personality with a high level of customer service skills.
• Excellent interpersonal, communication, and organizational skills.
• Strong computer skills including Microsoft Office.
• High attention to detail and strong time management skills.
• Commitment to upholding policies around ethical behavior including safeguarding and whistleblowing.

• A professional office environment.
• The noise level is usually moderate.
• Environment involves significant interaction with internal teams and external stakeholders.
• The pace can be fast‑paced and dynamic, especially around funding deadlines.
• Regular use of a computer, phone, and other office machinery for extended periods.
• Ability to sit or stand for long periods of time.
• Occasional light lifting and/or moving of materials (e.g., event supplies, boxes) up to 25 pounds might be required.

Send a Resume and a Cover Letter outlining relevant experience and skills to info
. Position open until filled. Incomplete applications will not be reviewed. Short‑listed candidates will be contacted for interviews on a rolling basis.

Salary: Non‑Exempt, $31.25 - $32.69 per hour

Benefits: 100% employer‑covered medical/vision/dental insurance (employee pays for any dependent’s coverage)

Oxnard, CA

Habitat for Humanity, founded in 1976, is a global, Christian‑based nonprofit organization that grew out of an intentionally multi‑racial community in rural Georgia. Seeking to put God’s…