Store Leader; Store Manager

Store Leader – Activate Games

Location:

520 Town Center Dr #6255, Oxnard, CA 93036

The Store Leader works under the direction of the Regional Leader and plays a critical role leading a team that will deliver excellent customer experience in a dynamic and fun environment. The Store Leader should demonstrate strong leadership, customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming related.

This is a full‑time position at our store located at the address above.

• Oversee day‑to‑day operations, including interpreting and communicating company expectations.
• Create a lasting experience with customers and ensure their satisfaction is a top priority.
• Understand key performance indicators and maintain brand consistency through positive customer experiences and local event involvement.
• Perform regular general inspections of front desk and gaming areas and daily cleaning and maintenance duties in compliance with company standards.
• Prevent security or safety concerns by adhering to outlined procedures, providing training to employees, and identifying risks.
• Provide regular updates to Regional Leader on store operations, facility issues, and suggest areas for improvement.
• Audit and own the inventory process flow managed by the Team Lead for maintenance, merchandise, and vending products.

• Schedule staff to ensure peak periods are properly staffed.
• Lead hiring of new employees and create a talent pipeline.
• Manage performance of employees, including accountability coaching and development.
• Participate in planning meetings to prepare and roll out various training and initiatives.
• Identify and implement improvements when necessary and provide updates to the team to enhance customer experience.

• Capacity to lift and carry merchandise, supplies and equipment weighing up to 50 lbs.
• Capability to bend, stoop, and reach to access merchandise and perform cleaning and maintenance tasks.
• Must be comfortable working in an environment with bright flashing lights, loud music, and fog.
• Must be able to work day, evening, and weekend shifts; ability to work various shifts starting as early as 8 am and ending at 1 am is required.
• Wearing personal protective equipment (PPE) and following established safety protocols.

• Demonstrated leadership ability with 2 years of experience in a customer‑facing environment.
• Demonstrated strengths in collaborative team environments.
• Ability to foster strong relationships with customers and employees.
• Excellent communication skills, including listening and oral.
• Proficient in the use of hand and power tools.
• Proficient in Microsoft Office and related software.
• Highly organized in managing competing priorities.

• Competitive salary.
• Benefits package (Medical, Dental, Vision, and Basic Life Insurance).
• Paid time off.
• Casual dress.
• Fun and dynamic work environment.
• On‑site parking.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact

Successful completion of a criminal record check is a condition of employment for this position. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.