Field Technician II; Overnight

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Field Technician to join their team in Oxnard, CA and provide end‑user support. This position will require overnight travel from Sunday to Thursday. The technician will be onsite at the client location during normal business hours with travel overnight. Overtime may be required. The position requires a valid state driver's license (Real ), a clean MVR, and a reliable vehicle.

• Project focus on upgrading advanced commercial printers at retail locations
• Replace printer parts, paper feed, power supply, change print head, toner drum, transfer belt, image unit
• Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
• Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
• Install and remove equipment and systems as required
• Responsible for day‑to‑day operation of applications and equipment and serve as a customer contact on technical and service‑related problems
• Ensure that all schedules, transmission, online systems, and problems are resolved accurately and timely
• Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
• Determine the most cost‑effective repair or resolution to minimize customer downtime

• Minimum 2–3+ years of field service experience, specifically in commercial printers
• Extensive travel via plane and/or car
• Experience with commercial/large printers;
  Lexmark printer certification is a plus
• Aptitude in electronics/mechanics and working knowledge of printers
• Working knowledge of Windows operating systems, networks, databases and network security concepts and tools
• Working knowledge of Microsoft Office suite including Outlook
• Experience with multi‑platform Windows OS
• Knowledge of Rufus, Windows Server imaging, photo printing, system connectivity troubleshooting, and Windows configuration
• Ability to work independently in a retail environment
• Ability to lift up to 50 lbs.
• Excellent customer service skills and professionalism
• Effective written and verbal communication with stakeholders
• Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
• Demonstrated capability to achieve results in a fast‑paced, client‑driven environment

The rate for this position is between $18.76 – $27.50 per hour
. Factors that may affect starting pay include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into, including medical, dental and vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to six days annually), paid time off (minimum ten days annually), paid parental leave (minimum ten days annually), 401(k), FSA/HSA pre‑tax benefits.

to access the California Privacy Notice.

We will consider for employment all qualified applicants, including those with criminal histories, arrests, and convictions, in a manner consistent with applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.

Compucom Staffing ™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit