Business Services Representative Analyst

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Replicates and reports quality issues to the appropriate team
• Prepares and maintains quality reports for internal review
• Contact service providers for required information
• Develops and maintains detailed knowledge of the local labor market
• Maintains a current listing of local job opportunities
• Works with Business Service Representative and Career Advisors to facilitate job placements
• Enlists cooperation of community and business leaders to help increase awareness of available workforce services in the community
• Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement
• Sets up job fairs and employer hiring events. Flexible to occasionally work outside of normal business hours for events and/or to meet deadlines
• Other duties as assigned

• Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
• Excellent verbal and written communication and interpersonal skills
• Demonstrated strong customer service skills. Strong presentation skills with public speaking or outside sales experience
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor
• Sales or staffing experience preferred
• Bi-lingual (English/Spanish) required
• Ability to work well in teams and independently
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Ability to work well in teams and independently
• Valid Driver's License in good standing and proof of current automobile insurance required

This role has a Hybrid work schedule.

All your information will be kept confidential according to EEO guidelines.

Hourly wage: $32.55

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.