Receptionist, Administrative​/Clerical

Receptionist – Seasonal Client Service Professional/Receptionist at H&R Block.

Join us to bring confidence and support to our clients, providing polite greeting, scheduling, and service coordination.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels belonging.

We are committed to continuous improvement through the Block Next transformation plan, focusing on innovation, client experience, and sustainable growth.

As a seasonal Receptionist you will:

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Some sales/marketing experience (helpful, not required).

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
  
  Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Benefits (medical, 401(k), Employee Stock Purchase Plan – additional eligibility rules apply).
• Eligible for incentive compensation and short‑term incentive plans.

$11.00 – $27.00 per hour, subject to local minimum wage laws and job‑related factors.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.