Internal Account Manager

Internal Account Manager

Location:

Leighton Buzzard (Office-Based)

Hours:

Monday to Friday, 08:30 - 17:00
Salary: £25,000 - £30,000 basic + OTE up to £35,000
Job Type: Permanent, Full-Time

We are recruiting on behalf of a well-established and growing business for an Internal Account Manager to join their office-based sales team. This is a permanent opportunity offering long-term career development within a supportive and commercially focused environment.

This role is ideal for someone with experience in B2B or technical sales who enjoys managing accounts, providing solutions, and building strong, long-term customer relationships.

As an Internal Account Manager, you will be responsible for supporting and developing customer accounts while driving new and repeat business. Your responsibilities will include:

• Managing and developing relationships with new and existing customers
• Proactively following up on leads and sales enquiries
• Providing technical sales support, including product advice and solution-based selling
• Preparing and issuing quotations and technical drawings where required
• Supporting customers with product selection and order placement
• Liaising with internal production and operational teams to ensure smooth order processing
• Handling incoming enquiries via phone, email, and video calls
• Maintaining and managing a healthy sales pipeline
• Supporting showroom or walk-in customers when required
• Working closely with internal teams to deliver a high level of customer service

• At least 2 years' experience in a sales or account management role, ideally within a B2B or technical environment
• Strong communication and relationship-building skills
• Good organisational skills with the ability to manage multiple priorities
• Confidence using CRM systems and Microsoft Office
• A proactive, solution-focused approach to work

• Self-motivated and commercially minded
• Confident and professional when dealing with customers
• Well organised and able to remain calm under pressure
• Eager to learn and develop within a growing business
• A strong team player with a customer-first attitude
• Have construction product knowledge (desirable)

• Competitive basic salary of £25,000 - £30,000 depending on experience
• OTE up to £35,000
• Permanent, full-time position
• Office-based role in Leighton Buzzard
• Training, support, and development opportunities
• Long-term career progression within a stable and growing business