Team Manager - Fashion Beauty

Team Manager - Fashion, Home & Beauty - Oxford

Join Marks and Spencer as Team Manager in our Oxford store. Lead a team on the shop floor to deliver outstanding availability, 5‑star service and commercial results in a competitive retail environment.

• Lead and coach a team to deliver consistently under pressure, building capability and upholding standards.
• Own sales, standards, availability and team performance and take responsibility when outcomes fall short of plan.
• Collaborate across departments to deliver a seamless customer experience and solve problems early.
• Drive commercial performance by understanding the numbers, translating them into action and keeping the team laser‑focused on what matters.
• Drive profitability and sales through the Retail Plan and Store KPI’s, embedding business transformation and change initiatives.
• Deliver great standards, service and a multiskilled team that utilises all tools and digital ways of working.
• Use data and insight to improve the in‑store experience, operations and performance.
• Maintain a safe and legal store environment, supporting visual merchandising and store launch updates.

• Commercially sharp with a strong commercial sense.
• Operationally resilient, able to work under pressure and lead through change.
• Strong coaching and people management skills, recruiting and developing talent.
• Excellent communication, digital capability and the ability to analyse and use data.
• Good understanding of visual merchandising principles and the ability to translate customer feedback into actions.
• Experience of leading a high‑performance retail team and delivering KPI results.

• Customers – delivering a customer‑focused service proposition.
• Colleagues – coaching, supporting and developing the team.
• Store Leadership – collaborating on strategy and transformation.
• Regional Leadership – reporting on results and supporting wider plans.
• Big – building working partnership and providing feedback.

Marks & Spencer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law.