Service Engineer and Logistics

IKA is a leading supplier of innovative and high‑quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. Today we employ almost 1,000 people at sixteen locations on five continents.

• Support the installation (IQ/OQ), commissioning, maintenance and repair of laboratory, analytical and process technology equipment.
• Assist with service activities for process units and instruments at customer laboratories and facilities.
• Plan and coordinate travel for on‑site service, installation and commissioning.
• Maintain accurate records of all service activities and customer history in SAP.
• Set up and maintain demo equipment for exhibitions and internal testing.
• Prepare service reports and provide feedback to the Head of Service.
• Manage spare parts, stock levels and shipping processes.
• Organise and document stock movements (e.g., internal transfers, goods receipt/dispatch).
• Investigate and reconcile stock between SAP and external systems.

• Educational background in electrical, mechanical engineering or equivalent technical training.
• Knowledge of electrical/electronic schematics, mechanical drawings and ideally prior exposure to pneumatic or hydraulic systems.
• Initial practical experience (e.g., internship, trainee programme, or up to 1–2 years in a related field).
• Good command of English; additional languages are an advantage.
• Strong communication skills, customer‑oriented mindset and willingness to learn.
• High motivation, problem‑solving attitude and ability to work both in a team and independently after training.
• Willingness to travel frequently.
• Valid driver’s licence.
• Familiarity with Windows and MS Office; experience with SAP is a plus.

• An exciting working environment with a wide range of development opportunities.
• The chance to work in a globally recognised company and contribute to strengthening the IKA brand.
• Competitive remuneration.
• A dynamic, agile team and an innovative working environment.

• Internship

• Full‑time

• Engineering and Information Technology

• Machinery Manufacturing