More jobs:
Service Support Manager
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-03-14
Listing for:
Mitie
Full Time
position Listed on 2026-03-14
Job specializations:
-
Management
Healthcare Management, Operations Manager
Job Description & How to Apply Below
Overview
Better places, thriving communities.
We're looking for a Service Support Manager who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures.
Contract:
Multiple Locations
Type:
Retail & commercial sites
- Build strong relationships with contract clients and conduct audit inspections.
- Monitor performance against SLAs and cleaning specifications.
- Manage daily employee wages and ensure Health & Safety compliance.
- Follow statutory Fire and Safety regulations to mitigate risks.
- Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).
- Previous management experience in soft services/cleaning within facilities management.
- Excellent customer service and communication skills.
- Strong organisational and time management abilities.
- IT literacy, especially in Microsoft Office.
- Full UK clean driving licence (company car provided).
- IOSH Health & Safety qualification desirable.
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