Director of Housing and Estates

Overview

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health?

Director of Housing and Estates – £70,000 – £75,000 per annum (salaries vary depending on experience).

Hours:

37 per week, Monday – Friday. Department:
Housing.

Location:

Littlemore, Oxfordshire.

• Lead the development and delivery of the organisation’s Housing, Estates, and Health & Safety strategies in line with the charity’s mission and values.
• Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management.
• Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters.
• Lead housing and property department, nurture an excellent customer-focused service to residents, and provide strong leadership to the team with a positive culture and clear objectives.
• Strategic oversight and accountability for the success of housing service contracts, including leading negotiations with commissioners, ensuring financial robustness and operational excellence.
• Collaborate with support teams on implementing a Psychologically Informed Environment (PIE) approach across housing and estates functions.
• Lead strategic planning and delivery to ensure properties meet the Decent Homes Standard, and develop investment, maintenance, and improvement programmes in line with legislation and regulatory expectations.
• Act as the organisation’s strategic lead for Health & Safety, ensuring a robust, embedded safety culture.
• Develop and maintain effective links with internal and external partners to improve communication, collaboration, and the profile of Response.
• Manage budgets, negotiate with suppliers and customers, and demonstrate commercial awareness.
• Evaluate controls, revise procedures and reports to identify risks or non-conformities.

• Level 4 qualification in Housing.
• A commitment to undertake continuous personal development.
• Supported housing knowledge;
  Health and Safety knowledge in a supported housing environment.
• Experience working to strict deadlines without compromising content and service.
• Able to handle confidential information appropriately.
• Leadership level experience within a housing association or supported housing environment.
• Experience dealing with people who experience mental health and vulnerabilities connected to their housing status.
• IT literate with experience using MS Office packages.
• Strong planning, organisational and time management skills.
• Effective communication with colleagues, clients, and the public.
• Be proactive, identify concerns before they become incidents, and remain calm under pressure.
• Respect for difference and diversity.

• 33 days annual leave (inclusive of bank holidays).
• Blue Light card and other discounted shopping.
• Employee Assistance Plan with free counselling.
• Cycle to Work Scheme (after probation).
• Enhanced family-friendly leave and flexible working opportunities (role dependent).
• Professional qualification sponsorship and study leave.
• £500 refer a friend bonus scheme.
• Optional health cash plan with savings on prescriptions and treatments.
• Wellbeing hub and mental wellbeing support app approved by NHS.
• Free flu jabs and DBS application.

If this Director of Housing and Estates position sounds like the role for you, please apply today. This vacancy may be closed early. Closing date: 15/04/2026. For more about Response, please visit our website. Our employees and clients come from all over the world; we proudly promote a friendly and inclusive culture and are a Disability Confident Employer. All roles require an enhanced DBS check, two references from most recent employers, and the right to work in the UK.