Business Improvement Team Leader

About Us

Shape the future of public services in Oxfordshire

Oxfordshire County Council is entering a defining period of change.

With rising demand, tighter budgets and Local Government Reorganisation (LGR) on the horizon, we're not standing still - we're re imagining how public services work.

This is a chance toleadmeaningful improvement at scale,challengethe status quo, and help build smarter, more resilient services for the future

We are now looking for an exceptional

Business Improvement Team Leadertoleada highly skilled corporate team at the heart of this change.

This is a senior, influential role for someone who thrives on complexity, can workconfidentlyin a political environment and is motivated by delivering real, measurable improvements for residents, communities and staff.

As Business Improvement Team Leader, you willleadand manage a small team of Business Improvement Officers and Senior Business Analysts with acorporate, council wide remit.

Your focus will be on driving improvement across services - from customer journeys and front office access through to back office processes, digital enablement and organisational design.

You will:

• Leadmajor, multi service improvement programmes, using LEAN and other business improvement techniques to deliver better outcomes, efficiencies and value for money
• Set the corporate approach to business improvement, including toolkits, standards and ways of working
• Leada
  
  LEAN Academy Network, building improvement capability across the organisation
• Work closely with senior leaders, Members, partners and IT colleagues to translate strategic priorities into practical, deliverable change
• Play a key role insupportingthe Council'spreparation for LGR, helping to design future ready processes, operating models and services
• Championevidence based decision making, ensuring insight, data andanalysissit at the centre of improvement activity
• Lead, coach and develop your team, creating a high performing,collaborative and resilient culture

You will bring:

• Significant experience deliveringbusiness improvement and changein a complex organisation, ideally within local government or a similarly political environment
• Strong leadership experience, with the ability to motivate and develop high performing teams
• Deep practical knowledge ofLEAN or equivalent improvement methodologies, ideally at Black Belt or senior practitioner level
• Excellent analytical and communication skills, with the confidence to provide clear, balanced advice to senior leaders and Members
• Acollaborative, pragmatic approach - comfortable working across organisational boundaries and disciplines

Project or programme management qualifications and a strongunderstandingof governance, performance and risk frameworks will be essential.

If you are excited by thechallengeof leading improvement at scale, influencing system wide change and helping shape the future of local government in Oxfordshire, we would love to hear from you.

At Oxfordshire County Council, we'recommitted to creating a supportive, flexible and rewarding place to work. We invest in your wellbeing, development and work-life balance, offering a comprehensive package of benefits designed to help you thrive both professionally and personally.

Joining us means being part of an organisation that values people, encourages growth, and makes a real difference to communities across Oxfordshire.

• Generous annual leave entitlement, with additional leave for long service.
• Local Government Pension Scheme (LGPS) with excellent employer contributions.
• Flexible and hybrid working options
  , supporting work-life balance.
• Family friendly policies
  , including maternity, paternity, adoption and carers'support.
• Continuous professional development
  , training, coaching and career progression opportunities.
• Employee Assistance Programme offering confidential emotional, financial and wellbeing support.
• Access to a wide range of staff networks promoting inclusion and belonging.
• Discounts and savings through the My Benefits portal, including retail, travel and leisure offers.
• Cycle to Work scheme and other green travel incentives.
• Health and wellbeing resources
  , including mental health support, occupational health, and wellbeing events.

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed…