Site Service Lead

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* The Opportunity:

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** Site Service Lead – Oxford
**** Full‐time | Operational Leadership | Scientific Environment*
* ** Site Service Lead
** to oversee daily laboratory activities, support scientific teams across multiple lines of business, and ensure a safe, efficient, and well‐coordinated working environment.

This position plays a vital role in maintaining operational excellence and enabling high‐quality scientific output. If you are highly organised, safety‐focused, and passionate about supporting laboratory teams, this could be the perfect next step in your career.
** About the Role
** As the
** Site Service Lead**, you will take ownership of day‐to‐day activities across our client`s Oxford site, ensuring smooth operations, strong communication, and consistent service delivery. You will supervise lab support staff, manage operational workflows, and maintain high compliance standards while partnering closely with scientific and operational stakeholders.
** Key Responsibilities
**** 1. Leadership & Oversight
*** Supervise laboratory assistants and operational personnel, providing daily guidance, coaching, and performance support.
* Foster a collaborative, inclusive, and productive team culture focused on quality and continuous improvement.
* Act as the central point of contact between lab support teams and full‐time employees across business lines.
** 2. Safety & Compliance
*** Enforce strict adherence to EH&S policies and all approved SOPs.
* Coordinate mandatory safety training and maintain accurate records of staff certifications.
** 3. Waste Management & Decontamination
*** Oversee compliant waste management following biosafety and decontamination protocols.
* Schedule and supervise decontamination routines such as autoclaving, mycoplasma testing, and regular lab cleaning.
** 4. Inventory, Deliveries & Vendor Relations
*** Coordinate deliveries, receiving, and stocking of materials to ensure uninterrupted operations.
* Maintain accurate inventory of supplies, equipment, and consumables.
* Build strong vendor relationships and oversee instrument servicing, maintenance, and repairs.
** 5. Operational Efficiency & Service Quality
*** Implement, refine, and monitor laboratory and operational processes to improve workflow, safety, and service levels.
* Respond proactively to requests from scientific teams and operations functions.
* Track key performance indicators and produce operational reports for leadership.
** 6. General Maintenance Oversight
*** Establish and monitor schedules for routine equipment and facility maintenance.
* Ensure safety equipment—including eyewash stations, fire extinguishers, and safety showers—is inspected and compliant.
** 7. Training & Development
*** Identify skill gaps and coordinate appropriate training and certifications (e.g., First Aid, safety, compliance).
* Support the professional development and onboarding of laboratory personnel.
** Preferred Qualifications
*** Bachelor’s degree in a scientific discipline or equivalent experience
* 3–5+ years’ experience in laboratory operations or scientific support
* Strong knowledge of EH&S, biosafety, and compliance standards
* Experience with inventory systems, QMS platforms, and vendor coordination
* Excellent communication, leadership, and problem‐solving skills
* Play a key leadership role in shaping daily operations at a world‐class scientific site
* Support innovative research by enabling smooth, safe, and efficient workflows
* Work closely with multidisciplinary teams in a collaborative, high‐impact environment
* Grow your operational leadership career with opportunities for development and advancement

If you’re an organised, proactive, and safety‐minded professional with a passion for operational excellence,
** we’d love to hear from you**.#LI-Onsite
** Disclaimer:
** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
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