1st Line IT Service Desk Analyst - Career
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-01-19
Listing for:
Focus Resourcing
Full Time
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
A leading IT support firm in Oxford is seeking a 1st Line Service Desk Analyst to provide professional support through phone, email, and live chat. Key responsibilities include troubleshooting end-user IT issues, logging incidents in Service Now, and resolving technical incidents efficiently. Ideal candidates should possess strong communication skills and a proactive attitude towards learning, especially in Windows 11 and Office 365.
The position offers a competitive salary, annual bonus, and benefits including flexible holidays and career development opportunities.
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