Director, Website Strategy and Operations

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform.

Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next‑gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every‑day and state‑sponsored cybercrimes.

The solutions are powered by historical and real‑time threat intelligence from Sophos X‑Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

The Director, Website Strategy and Operations owns the strategy, performance, and execution of Sophos’ global website ecosystem, ensuring it operates as a high‑impact engine for brand awareness, demand generation, and customer engagement. This role is responsible for defining and delivering a modern, scalable web roadmap that improves user experience, drives conversion, and supports Sophos’ global go‑to‑market objectives.

• Lead the management and optimization of Sophos’ website properties, ensuring the site remains the highest performing Marketing vehicle for brand awareness and demand generation by creating and executing a strategic technical roadmap to improve user experience on the site and drive business through the funnel.
• Own and optimize for AEO and SEO on the site to support traffic and engagement goals across all of our global languages.
• Build out advanced website capabilities to drive conversions, including personalization and vector search.
• Team up with integrated marketing, creative, field marketing, product marketing and others to bring to life high quality, relevant content on the site that supports business goals and initiatives and drives strong lead conversion.
• Increase speed to market through streamlined development and publishing processes, automation and technology integrations.
• Create and execute a framework for best‑in‑class development practices for enterprise web properties.
• Manage agency relationships and be responsible for coordinating activities and deliverables.
• Oversee a growing team of web marketing professionals, including web content producers and developers – lead training, provide leadership and mentorship, and guide in industry best practices.
• Understand and prioritize web requirements of cross‑functional teams across Sophos to accelerate growth aligned to business objectives.
• Act as internal subject matter expert and thought leader for all aspects of website management to raise the level of strategic thinking and ensure we are utilizing current techniques and tools to maximize the impact of our marketing efforts.
• Drive cross‑functional alignment with other digital leaders in User Experience and Paid and Earned Media to maximize the impact of our Marketing efforts.
• Identify KPIs and establish benchmarks to measure the impact of web activities. Own website reporting and analytics that support regular insight and optimization of efforts.

• 8 to 10 years of experience in websites and web management.
• Proven experience in management and senior level Marketing with a track record of success.
• Deep expertise and experience building and evolving complex CMS systems, such as Drupal, Contentful or Webflow.
• Expertise in web analytics (Google Analytics), A/B Testing, technical and content SEO, web QA and…