IT Officer

POST TITLE

IT Officer

Central Oxford

£32,000 – £38,000

• Excellent Pension scheme (18%)
• Free access to 44 colleges in Oxford including Botanic Gardens
• Free lunch provided (when kitchen is open)
• Free access to on‑site gym
• Learning & development

You’ll join a small, collaborative team where everyone contributes across the full spectrum of support. With responsibilities ranging from first‑line queries to advanced troubleshooting, this role is ideal for someone who enjoys variety and problem‑solving at all levels. While support is the core function, you’ll also have opportunities to learn and grow through exposure to new technologies and involvement in project work.

• Excellent face‑to‑face customer service skills
• Extensive practical knowledge of Windows desktop operating systems (primarily Windows 11)
• Proven problem‑solving and troubleshooting ability
  
  Solid understanding of workstation hardware
• Working knowledge of mobile operating systems (Android and iOS)
• Basic understanding of networking concepts and equipment
• Ability to produce clear and accurate documentation
• Basic knowledge of Active Directory Domain Services (AD‑DS) principles (e.g. user authentication, group policies, organisational units)

• Hands‑on experience administering Active Directory Domain Services (AD‑DS) in a production environment
• Familiarity with audio‑visual equipment
• Familiarity with macOS
• Awareness of IT security concepts
• Familiarity with virtualisation technologies
• Familiarity with print management solutions
• Understanding of software and hardware asset management principles
• Basic knowledge of SharePoint Online

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application; if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.