Director of Hotel Operations & Guest Experience

A leading hotel group in the UK is looking for a Head of Operations for their Cricket St Thomas location in Oxford. This pivotal role leads front and back-of-house functions to enhance guest experiences across multiple departments, including reception and leisure. The successful candidate will embody a Guest-Hearted approach, ensuring service excellence while managing labor costs and compliance. The ideal individual will have extensive hospitality experience, particularly in high occupancy settings, and a track record of operational leadership.

This is an exceptional opportunity to be part of a dynamic team where ideas matter.
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