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Patient & Complaints Co-ordinator
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-01-24
Listing for:
Oxford University Hospitals NHS Foundation Trust
Full Time
position Listed on 2026-01-24
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications
Job Description & How to Apply Below
A major NHS teaching trust in the United Kingdom is seeking a Complaints and PALS Co-ordinator to join their dedicated team. This role involves managing responses to patient complaints, overseeing meetings between complainants and clinicians, and ensuring a high standard of customer care. The ideal candidate will have excellent communication skills, resilience, and the ability to work both autonomously and collaboratively.
A thorough understanding of the NHS complaints process is expected. This is a unique opportunity to contribute to patient services and improve experiences within the NHS.
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