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Healthcare Consultant

Complaints & PALS Lead — Compassionate Care

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Oxford University Hospitals NHS Foundation Trust
Full Time position
Listed on 2026-01-24
Job specializations:
  • Healthcare
    Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading NHS teaching trust in Oxford seeks a Complaints and PALS Co-ordinator to manage patient complaints and coordinate responses. The ideal candidate will have excellent written and verbal communication skills, the ability to work under pressure, and experience with NHS complaints processes. Key duties include overseeing complaint responses, facilitating resolution meetings, and ensuring effective management of complaints.

This role offers a supportive working environment with a focus on delivering compassionate care.
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