Quality & Operations Manager

Are you the next Quality & Operations Manager to drive forward our next-generation laser processing platform?

A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas.

Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia’s systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co‑packaged optical‑semiconductor devices, data comms, quantum to sensing devices.

If you’re seeking to join an industry leading innovator, we’d love to hear from you.

As a Quality & Operations Manager, you will own the quality, operational, procurement, and service‑support functions that ensure Opsydia can scale reliably into new markets. Your remit spans manufacturing operations, supplier management, QMS leadership, NPI readiness, and field‑service coordination.

You’ll set quality standards, optimise facilities, ensure effective health and safety management and galvanise customer‑specific systems to be delivered on time, to cost, and to quality.

Reporting to the VP of Operations, you will lead a team of procurement, service and operations specialists.

• Own Opsydia’s QMS, including change control, traceability, and audits.
• Lead IQC, in‑process, and final testing quality processes.
• Oversee RCA investigations, guide 8D problem‑resolution activities, and champion continuous improvement initiatives

• Ensure compliance with laser, electrical, EMC, and safety standards.
• Coordinate engineering response to build or test issues.

• Define and manage production workflows, SOPs, and manufacturing documentation.
• Establish operational rhythms for planning, build readiness, and issue resolution.
• Champion continuous improvements in the production services and lead on new initiatives

• Own procurement strategy across optics, mechanics, electronics, and motion systems.
• Qualify, negotiate with, and manage suppliers for cost, quality, and delivery.
• Maintain supplier performance metrics and long‑lead planning.
• Partner with engineering on specifications and acceptance criteria.

• Lead manufacturing readiness from concept to production release.
• Develop build instructions, test protocols, and service requirements.

• Define service procedures, troubleshooting guides, and spare‑parts policy.
• Manage RMA processes and drive structured failure analysis.
• Support customer deployments and service training.

• Maintain SOPs, build records, quality documentation, and procurement policies.
• Report KPIs covering yield, throughput, supplier performance, and service metrics.
• Ensure that our robust Health and Safety management is upheld and followed

You are a proven Operations leader with significant experience in operations, quality, procurement and/or manufacturing engineering.

This role suits someone who combines enterprising excellence with leadership maturity, thrives in a fast‑moving, innovative environment, and consistently drives clarity, quality, and delivery.

• Working knowledge of ISO 9000 series quality management standards
• Experience of managing suppliers and procurement within an advanced hardware environment
• Extensive understanding of electromechanical/optical/laser systems
• Lean, Six‑Sigma or operational excellence expertise
• Knowledge of service engineering, diagnostics and support frameworks
• You are a hands‑on and practical problem solver
• Strategic capability, with ability to influence stakeholders at all levels

• Experience with Project management tools
• Financial…