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Customer Service Rep HelpDesk/Support

Tenant Care & Complaints Specialist

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: The Oyster Partnership
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A local housing authority in Oxford is seeking a highly skilled Customer Care & Complaints Officer to enhance tenant and leaseholder satisfaction. You will manage customer feedback, investigate complaints, and work with service teams to improve overall service quality. Strong communication and problem-solving skills, along with experience in complaint handling, are essential. The role offers an engaging opportunity to contribute positively to the community.
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