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Client Relationship Manager Operations Manager

Head of Customer Experience & Service Excellence

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Chris Lewis Group
Full Time position
Listed on 2026-01-10
Job specializations:
  • Business
    Client Relationship Manager, Operations Manager
Job Description & How to Apply Below
A leading fire and security company in Oxford is seeking a Head of Customer Experience and Service. This role involves implementing customer service strategies, enhancing technology solutions, and monitoring key performance indicators. The ideal candidate will be a detail-oriented team player with excellent communication and organizational skills. Previous experience in an engineering setting is beneficial, along with strong IT capabilities.

The company promotes staff development, offers increasing annual leave, and an auto-enrolment pension scheme.
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